Shipping Policy

Shipping details are typically coordinated around the project scope, install window, recipient readiness, carrier requirements, and kitting instructions.

Customers are responsible for providing complete and accurate shipping details. Address changes, delivery restrictions, site hours, and recipient instructions should be provided before release.

Carrier delays, weather, access restrictions, incorrect addresses, customs, or third-party service interruptions may affect delivery timing.

Tracking details may be shared when available, but delivery estimates are not guaranteed unless a written agreement says otherwise.

Report damaged, missing, or incomplete shipments promptly with the project name, tracking number, photos when available, and the affected device or kit identifiers.

Questions can be sent to info@link-logic.net or mailed to Link Logic Solutions, 140 Littleton Rd Suite 305, Parsippany NJ 08873.